We are the first and only manufacturer in the professional audio industry to offer Total Warranty for all the products we make, throughout the first 2 years after the purchase. This is possible due to many factors: efficient designs, original electronic parts, qualified manpower and multiple verification/measuring points along our manufacturing processes. Our main motivation is the complete satisfaction of our customers!
The user of the TOTAL WARRANTY Program must send any damaged or defective equipment to our service center, located in California. The product should be properly packed and sent only through the following parcel office:
If the customer chooses not to use the parcel office mentioned above, the TOTAL WARRANTY benefits won’t be effective.
Please contact our Technical Service and Support office, where we will gladly answer all your questions, in order to provide the best service for you. We are sure to be the best option on the market, so we are confident that our customers’ expectations are always fulfilled.